Center for Transportation Research and Education

About the research

The Process Document was developed to help agencies manage and evaluate work zone activities and document the lessons learned. Its objective is to outline a structured post-construction evaluation process that uses a feedback loop to help evaluate and improve performance during the construction phase and generate lessons learned for future use.

The scope for the work was as follows:

• Define a structured review process that includes evaluation
• Define a feedback loop to document and mitigate project issues and generate lessons learned
• Develop a structure for lessons learned documentation
• Demonstrate the implementation of lessons learned in example projects

The four appendices (A through D) at the end of the Process Document were designed to be easily accessed at a later date. Appendix C provides a sample Lessons Learned form that readers can adapt and use on their projects.

The Discussion Facilitation Guide is a companion document to the Process Document, and the purpose is to provide resources to facilitate discussion during training. This document provides a training discussion outline with recommended steps for facilitation. Everything mentioned in this companion document is a suggestion and can be adjusted accordingly.